CRA Introducing new Confirm my Representative service

On October 18, 2021, the Canada Revenue Agency (CRA) is introducing a new, two-step verification process to make authorizing a representative using Represent a Client more efficient and secure. The new process makes it easier for clients to confirm who has access to their personal and tax information, helping them play an active role in protecting their information. Whether your client is an individual or a business, they can now verify who has access to their personal and tax information by signing in to My Account or My Business Account, without waiting for a confirmation call from the CRA.

The new process applies to all new authorization requests submitted through Represent a Client, including when you have a new client or when you are requesting a higher level of access to an existing client’s information. If you already have a client’s authorization and do not need to change your level of access, you will not be affected.